Dad couldn’t believe the Calvin Klein shirts he ordered for his son arrived with Primark printed inside

A dad was left baffled when the Calvin Klein shirts he ordered for his teenage son arrived with Primark printed on the inside.

Jason Bush, 42, wanted to surprise his 15-year-old son with a £40 designer shirt sold by Next.

But when it arrived the polo shirt had ‘Primark’ printed on the inside – but was in CK packaging and bearing tags for the designer brand.

After complaining to customer service, he was promised a voucher would be sent, but instead received another identical one.

Jason from Maltby, Rotherham, said: “The shirt arrived the next day, well packaged as it should be – until I checked the tag and saw the word ‘Primark’.

“I couldn’t see what had happened – how could a shirt from Primark end up being sold at Next with a Calvin Klein tag?

“I wanted an explanation which I never got but they said they would send a replacement – until it was exactly the same!

“Second time on the phone I was told ‘your estimate is as good as mine’ by customer service – I couldn’t believe it.



The polo top had the inside printed ‘Primark’

“We ended up getting the right one, but by then it was weeks too late and my son never got his Calvin Klein shirt on Christmas Day.

“I paid £40 and was sent shirts which I could have bought from Primark for £2.50 each – and I just don’t understand how.”

Jason, a freelance electrical tester, originally ordered the Calvin Klein shirt through the Next website on December 20, paying extra to ensure it would arrive the next day.

The replacement arrived on December 22, but was exactly the same.



The polo top had the inside printed 'Primark'
The polo top had the inside printed ‘Primark’

Jason said: “We all thought it was just weird – when I told my family what happened they didn’t even believe me at first.”

After Christmas a third shirt arrived in the post – this time without the Primark branding, but he said it was the wrong size.

The right shirt arrived on January 8 – the fourth attempt, he said. As an apology, Next sent Jason extra shirts for free, refunded him the original shirt, and sent him a voucher to spend online.

But the father says he’s baffled by it all – and wants answers.

Jason said: “Getting the extra shirts was a really nice surprise, and the voucher was a good excuse. So it didn’t go too badly!

“I’m just scratching my head to think how this happened in the first place – I want an explanation!”

Neither Next nor Calvin Klein responded to a request for comment.

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